West Springfield, Mass. – Hard Rock International – one of the world’s most-recognizable and iconic brands – is excited to announce Tim Maland, a seasoned executive in the resort and casino industry, as president of Hard Rock Hotel & Casino New England. In his new role, Maland will lead the pre-development efforts for the proposed resort casino, located on the Eastern States Exposition campus and if Hard Rock is successful in its bid, the operations of this new location. Maland will officially assume his role as president on Monday, April 22 and will be present at the West Springfield community meeting on Wednesday, April 24. “I am thrilled to lead Hard Rock Hotel & Casino New England in its mission to deliver an iconic entertainment destination in Western Massachusetts,” states Tim Maland, president of Hard Rock Hotel & Casino New England. “I look forward to immersing myself into the community, getting to know the people and businesses of West Springfield and its surrounding region, and ensuring the success of the Hard Rock brand in New England.”
Hard Rock Unveils $35 Million Traffic Plan for Eastern States /West Springfield-Agawam Corridor
West Springfield, Mass. – April 11, 2013 – Hard Rock International – owner of one of the world’s most recognized, iconic brands – unveiled the most extensive traffic study and implementation plan ever completed for the Eastern States/West Springfield-Agawam Corridor on Wednesday, April 10. During the presentation, Hard Rock executives, Eastern States Exposition (ESE) leaders and local engineering company, Tighe and Bond, quantified the traffic investment, valued at more than $35 million, with a plan to improve long-existing traffic congestion on Memorial Avenue and surrounding connector roads. The traffic plan followed Hard Rock’s application submission to develop Hard Rock Hotel & Casino New England at Eastern States Exposition in West Springfield, Mass.
Hard Rock Hotels & Casinos Acknowledged For Top Performance by Market Metrix Hospitality Index (MMHI)
Orlando, Fla. – March 22, 2013 – Hard Rock Hotels & Casinos – with locations from Hollywood to San Diego, Chicago to Orlando– announces its ranking as the 2012 No. 1 overall leader in Customer Satisfaction in the “Upper Upscale Hotels” category, according to the Market Metrix Hospitality Index (MMHI). The award also places Hard Rock within the top five brands for Customer Satisfaction among all hotel brands and segments in the Americas for the year. Additionally, Hard Rock’s individual properties were recently recognized for outstanding service, with Hard Rock Hotels in Biloxi and Orlando awarded as “Best Hotels” by US News & World Report in the Biloxi and Orlando categories. “We’re thrilled to lead the Upper Upscale category in the MMHI awards for customer satisfaction alongside trusted, esteemed brands and are particularly gratified Hard Rock ranked extremely high in the overall listing,” said Andrea Melotti, head of global operations, Hard Rock Hotels & Casinos. “This distinction demonstrates that the individualized and premium guest experiences in customer-centric environments at Hard Rock Hotels are resonating. Our recognition as a top-performing upper upscale hotel brand, both in business city hotels and leisure resorts, shows how extensively our fan base has grown. The good news for our ‘raving fans’ is that our recently launched Hard Rock Rewards loyalty program will better acknowledge and engage them throughout our network, from hotels and casinos to cafes.”
Orlando, Fla. – Feb. 6, 2013 – Hard Rock International – with hotel locations from Bali to Cancun, San Diego to Singapore and Chicago to Macau – announces plans to open Hard Rock Hotel Palm Springs in Fall 2013, bringing the legendary Hard Rock vibe to one of Southern California’s hottest vacation destinations. Hard Rock International, in collaboration with Kittridge Hotel Management, will transform the former Hotel Zoso into an enviable hotel destination, reflecting the famed Hard Rock brand in a city known for its year-round sunshine, clear skies and endless activities.
“We’re thrilled to bring the Hard Rock experience to this world-renowned city and are very pleased with our new relationship with Kittridge Hotels,” said Nelson Parker, head of development in the Americas for Hard Rock Hotels & Casinos. “Hard Rock Hotel Palm Springs will serve as an iconic entertainment and leisure destination and, true to the Hard Rock brand, will be a hot spot for musicians, celebrities and our valued Hard Rock fans.”
Orlando, Fla. – Jan. 22, 2013 – Hard Rock International – owner of one of the world’s most recognized, iconic brands – announces the first ever “Rocksino,” its newest gaming brand, to be located in Northfield, Ohio at Northfield Park racetrack. Construction of Hard Rock Rocksino Northfield Park began on Dec. 30, 2012. Expected to open in December 2013, the Rocksino will stay true to Cleveland’s musical history as the birthplace of rock ‘n’ roll, by offering the legendary vibe of the Hard Rock brand. “Hard Rock is committed to building the premier entertainment and gaming destination in the area. We want to bring something special to a region so rich in music history and are proud this location will launch the ‘Rocksino’ brand,” said Jim Allen, chairman of Hard Rock International. “With more than 2,300 gaming devices, varied dining options and excellent live music events, the Rocksino is sure to become a the premiere entertainment and gaming destination in the Midwest.”
Orlando, Fla. Jan. 11, 2013 -- Hard Rock International – owner of one of the world’s most recognized, iconic brands – announced today their submittal of an application and a $400,000 non-refundable application fee to the Massachusetts Gaming Commission for the development of HARD ROCK HOTEL & CASINO NEW ENGLAND to be located in West Springfield, Mass., on the campus of Eastern States Exposition (ESE). The single-phased resort property would be created on a dedicated 38-acre area of the ESE’s eastern parcel, as a keystone enhancement to the largest, most popular visitor destination in the region.“We’re thrilled to be working with ESE, who brings years of experience in the entertainment business and the most desired location to our company and brand. With 38 acres to develop, the project allows us to build today and grow tomorrow,” said Jim Allen, chairman of Hard Rock International. “We’re proud to announce this project and concurrently submit our application. We are confident that together, with ESE, the Town of West Springfield and neighboring Western Massachusetts communities, the new resort will positively impact the State’s economy and redefine the entertainment experience in Massachusetts.”
Tracks Volume 7 Playlists to Support Breast Cancer Research Foundation and Rock the Vote
Orlando, Fla. – Hard Rock Hotels & Casinos – with locations from Bali to San Diego, Singapore and Macau – announces the release of Tracks Volume Seven, a collection of free downloadable playlists available exclusively to hotel guests as part of the brand’s complimentary music amenity program, The Sound of Your Stay®.Through their partnership with BMF Media Group, Hard Rock Hotels & Casinos launched the Tracks program to introduce guests and music fans around the globe to artists such as Black Lips, Cut Copy, and Passion Pit, while also celebrating industry icons from The Doors to James Brown, Dolly Parton to The Beach Boys – ultimately showing the brand’s support of the music industry through playlists exclusively curated by celebrities, including Perez Hilton and Mayer Hawthorne.
Orlando, Fla. – Hard Rock International – with hotel locations from Bali and San Diego to Singapore and Macau – announced the official grand opening of Hard Rock Hotel Cancun on Oct. 18 - 21, 2012, where guests enjoyed behind the velvet rope access to the legendary guitar smash and performances by the Grammy-Award winning Goo Goo Dolls and Grammy nominated, international rap sensation Flo Rida. To celebrate the opening of the third All Inclusive Collection resort in conjunction with Hard Rock International, located in the desirable leisure and vacation destination of Cancun, attendees experienced an all-access pass with three days of rockin’ music, memories and memorabilia. "We are extremely pleased with our collaboration with the All Inclusive Collection and look forward to continued success after the opening of the newest property in Cancun," said Michael Shindler, executive vice president of Hard Rock Hotels & Casinos. "As the third all-inclusive Hard Rock property, in addition to Punta Cana and Vallarta, we're certain Hard Rock Hotel Cancun will exceed expectations through the high quality service, classic Hard Rock vibe and incredible value the reputable All Inclusive Collection brand will bring to the property.”
October 25, 2012 – Philadelphia – Hard Rock International, owner of one of the world’s most iconic brands, with interests in cafes, hotels, casinos, and live venues throughout the world, announces an agreement with Bart Blatstein and Tower Entertainment, LLC to manage the first destination casino/hotel in downtown Philadelphia. The proposed casino/hotel project, to be named “The Provence”, will be located on North Broad Street.
“We are thrilled to be working with Tower Developments on this project,” said Jim Allen, Chairman of Hard Rock International. “We look forward to bringing years of casino experience to downtown, with many on the executive team having Philadelphia roots. The state-of-the-art venue will provide world-class entertainment with the convenience of the downtown location.”
Rock out for the cause this fall by celebrating PINKTOBER® at Hard Rock Hotels & Casinos during the annual Breast Cancer Awareness Month, from October 1-31, 2012.